Privacy policy
PRIVACY POLICY
Last Updated: August 15, 2026
1. INTRODUCTION
HOLY FAVOR TREND operates this store and website, including all related information, content, features, tools, products and services (the “Services”).
This Privacy Policy explains how HOLY FAVOR TREND collects, uses, stores and discloses personal information when you visit our website, use our Services, create an account, place an order, communicate with us or otherwise interact with our business.
By using our Services, you acknowledge that you have read this Privacy Policy.
2. DATA CONTROLLER
For purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), the data controller is:
HOLY FAVOR TREND
Address:
Filis 43
10434 Athens
Greece
Email:
contact@holyfavortrend.com
Phone:
+30 6933220243
VAT Number (AFM):
171273451
3. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact information:
Your name, email address, telephone number, billing address, shipping address and other contact information you provide.
Order and transaction information:
Products purchased or considered, order details, transaction information, payment status, returns, refunds and related information.
Payment information:
Payment information necessary to process transactions. Payment card information may be processed directly by our payment providers. We do not intentionally store complete payment card numbers on our own systems.
Account information:
Username, account information, preferences and other information associated with your customer account, where applicable.
Communications:
Information you provide when you contact us, including customer service messages, questions, complaints and other communications.
Device and technical information:
IP address, browser type, device type, operating system, network information and other technical identifiers.
Usage information:
Information about how you interact with our website, including pages viewed, products viewed, searches and other interactions.
Cookie and similar technology information:
Information collected through cookies and similar technologies, subject to your choices and applicable law.
4. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
- Directly from you when you provide it to us;
- Automatically when you use our website or Services;
- Through cookies and similar technologies;
- From Shopify and service providers that operate parts of our Services;
- From payment, shipping, analytics, advertising and other service providers where applicable;
- From other third parties where permitted by applicable law.
5. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes:
Providing and operating our Services:
To operate our website, process orders, process payments, provide customer accounts, arrange shipping, process returns and refunds, provide customer service and otherwise perform our obligations to you.
Processing transactions:
To process purchases, payments, refunds, exchanges and other transactions.
Communicating with you:
To respond to questions, provide customer support, send transactional communications and provide information concerning your orders or account.
Security and fraud prevention:
To protect our website and Services, verify transactions, detect fraud, prevent abuse and maintain security.
Legal and regulatory compliance:
To comply with applicable laws, regulations, legal requests and other legal obligations.
Improving our Services:
To understand how customers use our website and improve our products, Services, website functionality and customer experience.
Marketing and advertising:
Where permitted by applicable law and subject to your choices, we may use personal information to send marketing communications and to measure or personalize advertising.
6. LEGAL BASES FOR PROCESSING
Where the GDPR applies, we process personal information on one or more of the following legal bases:
Contract:
Where processing is necessary to provide products or Services you have requested, including processing and fulfilling an order.
Legal obligation:
Where processing is necessary to comply with applicable legal or regulatory obligations.
Legitimate interests:
Where processing is necessary for our legitimate business interests, such as website security, fraud prevention, customer service, improving our Services and certain forms of direct marketing, provided that those interests do not override your fundamental rights and freedoms.
Consent:
Where we ask for your consent, we will process your information for the purposes described when consent is requested. You may withdraw consent at any time where processing is based on consent.
The applicable legal basis depends on the specific processing activity.
7. MARKETING COMMUNICATIONS
We may send promotional communications where permitted by applicable law.
You can unsubscribe from promotional email communications at any time by using the unsubscribe link included in the communication or by contacting us at:
contact@holyfavortrend.com
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
8. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies that are necessary for the operation, security and functionality of the Services.
Depending on the technologies enabled on our store and your choices, we may also use analytics, advertising or similar technologies.
Where applicable law requires consent, non-essential cookies and tracking technologies will only be used after the required consent has been obtained.
You can manage certain cookie preferences through the cookie controls available on our website and through your browser settings.
Please note that disabling certain cookies may affect the functionality of the website.
9. SHOPIFY
Our online store is hosted and powered by Shopify.
Shopify provides the technology and infrastructure used to operate our store, process and manage certain customer and transaction information and provide related services.
Information submitted through our store may be processed by Shopify and its service providers in accordance with applicable privacy laws and Shopify's own privacy policies.
For information about Shopify's handling of personal information, please consult Shopify's privacy information:
https://privacy.shopify.com/en
10. THIRD-PARTY SERVICE PROVIDERS
We may use third-party service providers to help operate our business and provide our Services.
These providers may include:
- Shopify;
- Payment processors;
- Shipping and fulfillment providers;
- Customer service providers;
- Website and technology providers;
- Analytics providers;
- Marketing and advertising providers;
- Security and fraud-prevention providers;
- Other service providers necessary to operate our business.
These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.
11. META, ADVERTISING AND ANALYTICS
Where Meta Pixel, Conversions API, analytics tools or other advertising technologies are enabled on our website, they may collect information about website interactions, device information and other events for purposes such as measuring advertising performance, improving advertising and understanding customer activity.
Where required by applicable law, we will obtain consent before using non-essential advertising or tracking technologies.
We do not state that a particular advertising or analytics technology is active unless it has actually been enabled on our website.
12. SHARING OF PERSONAL INFORMATION
We may disclose personal information to:
- Service providers who assist us in operating our business;
- Shopify and its service providers;
- Payment providers;
- Shipping and fulfillment providers;
- Technology, analytics and security providers;
- Advertising and marketing providers where applicable;
- Professional advisers;
- Government authorities or law enforcement where required by law;
- Other parties where necessary to protect our legal rights, prevent fraud or comply with legal obligations.
We do not sell personal information for money in the ordinary meaning of the term.
13. INTERNATIONAL DATA TRANSFERS
Because we use Shopify and other service providers, personal information may be processed or stored in countries outside the European Economic Area, including countries that may not provide the same level of data protection as your country.
Where required by applicable law, we use appropriate safeguards for international transfers, such as adequacy decisions, Standard Contractual Clauses or other legally recognized transfer mechanisms.
14. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time depends on the type of information and the purpose for which it was collected.
For example:
- Order and transaction information may be retained for as long as necessary to complete the transaction, manage returns and refunds, resolve disputes and comply with accounting, tax and legal obligations.
- Customer account information may be retained while the account remains active or as otherwise necessary for legitimate business or legal purposes.
- Customer service communications may be retained for as long as necessary to respond to the request and maintain appropriate business records.
- Marketing information may be retained until you unsubscribe or otherwise withdraw consent where consent is the legal basis, subject to applicable legal requirements.
- Technical and cookie information is retained according to the applicable cookie or technology settings and the retention periods of the relevant service providers.
When personal information is no longer necessary, we will delete it, anonymize it or securely retain it only where required or permitted by law.
15. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have rights including:
- Right to access your personal information;
- Right to correct inaccurate or incomplete information;
- Right to request deletion of your personal information;
- Right to restrict certain processing;
- Right to object to certain processing, including certain direct marketing;
- Right to data portability;
- Right to withdraw consent where processing is based on consent;
- Right to lodge a complaint with a data protection supervisory authority.
To exercise your rights, contact us at:
contact@holyfavortrend.com
We may need to verify your identity before processing certain requests.
16. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws.
You may exercise these rights by contacting us at:
contact@holyfavortrend.com
You also have the right to lodge a complaint with the competent data protection supervisory authority.
For Greece, the supervisory authority is the Hellenic Data Protection Authority (HDPA).
17. UNITED STATES PRIVACY RIGHTS
Depending on the state in which you reside, you may have additional privacy rights under applicable United States state privacy laws.
These rights may include, where applicable:
- The right to know or access personal information;
- The right to correct inaccurate personal information;
- The right to request deletion;
- The right to obtain a copy of certain personal information;
- The right to opt out of certain forms of targeted advertising or other processing where required by applicable law;
- The right to non-discrimination for exercising applicable privacy rights.
If you wish to exercise a privacy right, contact us at:
contact@holyfavortrend.com
We will process requests in accordance with applicable law.
18. CHILDREN'S PRIVACY
Our Services are not directed to children who are under the applicable age of consent or majority in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us, please contact us at:
contact@holyfavortrend.com
19. DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
20. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, applications or services.
Those third parties operate under their own privacy policies and terms.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
21. AUTOMATED DECISION-MAKING
We may use automated technologies provided by Shopify or other service providers for purposes such as fraud prevention, security, analytics, advertising measurement or personalization.
Where applicable law gives you rights regarding solely automated decision-making or profiling that produces legal or similarly significant effects, you may contact us to exercise those rights.
22. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, Services, technologies or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
23. CONTACT
If you have questions about this Privacy Policy, our use of personal information or your privacy rights, please contact us:
HOLY FAVOR TREND
Email:
contact@holyfavortrend.com
Phone:
+30 6933220243
Address:
Filis 43
10434 Athens
Greece
VAT Number (AFM):
171273451
Website:
https://holyfavortrend.com